About Us

The leading media monitoring provider eMM inspires customers worldwide and helps them understand their media presence

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20 years of pioneering and perfecting proprietary broadcast monitoring technology. We empower PR and marketing agencies, MMOs, government institutions, and in-house communication departments with the industry’s most advanced broadcast monitoring services. Our mission is to provide analysts with the clarity they need to interpret, share, and leverage real-time data, enabling smarter strategic decisions, precise tactical delivery, and measurable impact for every campaign.

Our Company

eMM is an independent, privately held company headquartered in central Vienna, Austria.

Services and capabilities: We are dedicated to delivering high-quality, personalized service centered on complete customer satisfaction. We treat every engagement as a unique business case, collaborating closely with our clients to develop bespoke, tailor-made solutions.

Our flexible and modular approach defines the company’s customer service philosophy:

1.Seamless integration across diverse communication channels.
2.Comprehensive support for multiple languages.
3.Scalable features and functionalities that grow with your needs.
4.Customer-centric solution design.

International presence: eMM operates on a global scale, monitoring tens of thousands of sources across TV, Radio, Web TV, Podcasts, YouTube, TikTok, and digital social media.

Our diverse team of international professionals ensures:

1.Multilingual customer support.
2.Global service availability.
3.Localized service delivery tailored to specific regions.

Experience and market position: With over 20 years of innovation in electronic media monitoring, eMM holds a premier position in the market. Our deep-rooted expertise spans broadcast media analysis, automated monitoring technologies, and highly scalable media intelligence systems.

Commitment to Sustainability: We are committed to environmentally responsible operations. Our Vienna headquarters is CO2 neutral, powered 100% by hydroelectric energy. Furthermore, our data centres run exclusively on renewable energy, and we maintain a comprehensive hardware recycling program to minimize our environmental footprint.

eMM offers a wide range of products and packages to satisfy the media monitoring needs of each specific business case.

Looking to the future

We are continuously advancing our in-house technology, pushing the boundaries of media intelligence to anticipate the needs of a rapidly evolving, data-driven industry. Because we own our proprietary technology stack, we offer the unique advantage of tailoring our systems to meet specific client requirements while fully exploiting the latest breakthroughs in AI.

Agentic AI

eMM leverages proprietary Generative AI to identify relevant content and transform speech into high-accuracy text. We are currently deploying Analytical AI that transcends simple transcription, turning text into actionable meaning and concepts, and transforming video into comprehensible, searchable objects

The next stage will be the development of Agentic AI tools. These autonomous systems are designed to minimize the need for human oversight, streamlining workflows and delivering insights with unprecedented efficiency.

Our Team

eMM has an international team whose cultural, linguistic and technological expertise ensures ensures we remain at the forefront of global media intelligence.

CEO Dr. Thomas Netousek is a pioneer in speech-to-text and language processing, shaping AI for media intelligence.

Contact us to discover how our technology can elevate your monitoring strategy.

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